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As an association, it’s crucial to stay competitive and relevant in today’s fast-paced digital landscape. One way to do this is through the use of marketing automation. Marketing automation refers to the use of software and technology to streamline, automate, and measure marketing tasks and workflows.Save time and resourcesMarketing automation allows you to automate repetitive tasks, freeing up time and resources to focus on more strategic, high-impact activities. For example, using a marketing automation platform, you can set up an automated email campaign to send a series of welcome emails to new members, without having to manually send each email individually.Improve lead generation and conversionBy providing personalised content and experiences, marketing automation can help to generate and nurture leads, leading to increased conversions. For example, you can use marketing automation to segment your audience based on their interests and behaviour, and then send targeted emails or ads with relevant content that speaks to their specific needs.Increase engagement and retentionMarketing automation can help to build relationships with members and keep them engaged through targeted, timely communications. For example, you can use marketing automation to send automated birthday or anniversary emails to members, showing that you value their membership and helping to foster a sense of community.Enhance data management and analysisMarketing automation enables you to collect and analyse data from various sources, giving you a more comprehensive view of your audience and allowing you to make informed decisions. For example, you can use marketing automation to track how members interact with your website and emails, and then use that data to optimise your marketing efforts and better understand your audience.Streamline workflowsMarketing automation allows you to streamline workflows and improve efficiency by automating tasks such as email marketing, social media posting, and lead nurturing. For example, you can use marketing automation to schedule social media posts in advance, ensuring that you have a consistent presence without having to manually post updates each day.Boost ROIBy automating tasks and targeting the right people with the right messages, marketing automation can help to drive more qualified leads and increase ROI. For example, you can use marketing automation to create targeted landing pages and forms that are tailored to specific audience segments, increasing the likelihood that they will convert into members or customers.Stay ahead of the competitionBy leveraging the latest technology and marketing best practices, associations that embrace marketing automation will be well positioned to stay ahead of the competition. For example, you can use marketing automation to A/B test different subject lines or email templates, helping you to identify what works best and staying ahead of the curve in terms of email marketing best practices.If you are looking to enhance your marketing automation, I recommend reaching out to&nbsp;<a href="https://memberboat.com.au/" data-mce-href="https://memberboat.com.au/">MemberBoat</a>. MemberBoat specialises in supporting professional associations and membership organisations with all their marketing efforts, and can provide cutting-edge marketing solutions for your membership.&nbsp;<a href="https://memberboat.com.au/" data-mce-href="https://memberboat.com.au/">Find out more here.</a>

Why Associations Should Embrace Marketing Automation

Sponsorship plays a vital role in the financial health and success of many associations. However, retaining sponsors can be a challenge. Here are some tips to help you develop strategies to keep your sponsors engaged and committed to your association:Establish clear expectations and deliverables.Before entering into a sponsorship agreement, make sure that both parties understand and agree on what is expected from the relationship. This includes specific deliverables, such as branding opportunities and recognition, as well as more general expectations, such as alignment with your organisation’s values and goals.Deliver on your promises.If you have made certain commitments to your sponsors, it is important to follow through on those promises. Failing to deliver on your end of the bargain can lead to frustration and disappointment, and may ultimately result in a sponsor choosing not to renew their support.Communicate and build relationships.Sponsorship is not just a transactional relationship. It is important to communicate regularly with your sponsors and build personal relationships with them. This can help to strengthen the connection between your organisation and your sponsors and increase the likelihood of their continued support.Show appreciation and recognise your sponsors.It is important to show appreciation for your sponsors’ support and contributions. This can include verbal recognition at events, as well as more formal gestures, such as awarding sponsors with plaques or certificates of appreciation.Offer value to your sponsors.Sponsors are investing in your organisation because they expect to receive some kind of value in return. Make sure that you are delivering on this expectation by offering them meaningful opportunities, such as networking and promotional opportunities, which are aligned with their business goals.Review and evaluate the sponsorship relationship.Regularly review and evaluate the sponsorship relationship to ensure that it is meeting the needs and expectations of both parties. This can help to identify any potential issues or concerns and address them before they become major problems.Be proactive and responsive.If you want to retain your sponsors, you must be proactive in addressing their needs and concerns. This means being responsive to their inquiries and requests and being proactive in suggesting ways that you can further support their business goals through your sponsorship relationship.If you are looking for support to optimise your partnership programs, please contact Julian Moore from SMS at&nbsp;<a href="mailto:julian@smsonline.net.au" data-mce-href="mailto:julian@smsonline.net.au">julian@smsonline.net.au</a>.

Retention Strategies to Keep Your Sponsors

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Developing a strategic plan is an important step for associations looking to achieve their purpose and goals, but implementing the plan can be a challenge. Here are some practical tips for successfully implementing your association’s strategic plan:Communicate the planClearly communicate the strategic plan to all stakeholders, including staff, members, and board members. Consider holding informational meetings or creating a summary document to ensure that everyone understands the plan and their role in its implementation.Assign ownershipAssign specific tasks and responsibilities to individuals or teams to ensure that the plan is implemented effectively. Consider using project management tools or software to track progress and ensure that tasks are completed on time.Set clear goals and targetsSet specific, measurable, achievable, relevant, and time-bound (SMART) goals and targets to help guide the implementation process and measure progress. Regularly review and update these goals as needed.Monitor progressRegularly monitor progress and track key performance indicators (KPIs) to ensure that the plan is on track. Consider setting up dashboards or metrics to track progress and identify areas for improvement.Stay flexibleBe prepared to adapt and adjust the plan as needed, as circumstances and priorities may change over time. Consider holding regular check-ins or review meetings to assess progress and make any necessary adjustments.Seek feedbackInvolve all stakeholders in the implementation process and encourage them to provide feedback and ideas for improvement. Consider holding focus groups or surveys to gather insights and identify any challenges or opportunities that may arise.Celebrate successesRegularly celebrate successes and milestones along the way to keep momentum and motivation high. Consider holding events or recognising team members for their contributions to the implementation process.If you need a briefing on associations for your board, or a facilitator to ensure the success of your next strategic planning process, email&nbsp;<a href="mailto:%20belinda@smsonline.net.au" data-mce-href="mailto:%20belinda@smsonline.net.au">Belinda Moore</a>&nbsp;for more information on how we can assist.

Practical Tips for Successfully Implementing Your Association’s Strategic Plan

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In the association sector, cultivating a sense of community among members is critical for building strong relationships, encouraging engagement and loyalty, and achieving organisational goals. Here are some of the ways successful associations are making it happen:Facilitate communication and collaboration among membersOne of the ways associations can cultivate a sense of community is by facilitating communication and collaboration among members. This can include providing online forums or discussion groups, hosting regular webinars or conference calls, and facilitating in-person networking events. For example, a professional association might host a monthly virtual roundtable discussion on a specific topic of interest to its members, or an industry association might host an annual conference that brings members together in person.Encourage member involvement and participationAnother way associations can cultivate a sense of community is by encouraging member involvement and participation. This can include providing opportunities for members to volunteer their time and expertise, or to take on leadership roles within the organisation. For example, a trade association might encourage members to participate in committees or task forces that help to shape the direction of the organisation, or a hobbyist association might provide opportunities for members to lead workshops or presentations at annual events.Foster a sense of belongingAssociations can also cultivate a sense of community by fostering a sense of belonging among members. This can include creating a welcoming and inclusive culture, recognising and celebrating member achievements, and providing opportunities for members to connect and socialise. For example, a sports association might host a member appreciation night at a local game, or an alumni association might hold a reunion event for former members.Promote a shared sense of purposeA shared sense of purpose is another important factor in cultivating a sense of community. Associations can promote a shared sense of purpose by clearly communicating their mission and vision, and by providing opportunities for members to contribute to the organisation’s work. For example, an environmental association might provide opportunities for members to participate in conservation projects or advocacy efforts, or a healthcare association might offer opportunities for members to contribute to research or education initiatives.Provide resources and support to membersAssociations can also cultivate a sense of community by providing resources and support to members. This can include access to information and expertise, as well as practical support such as discounts on products and services. For example, a professional association might offer members access to a members-only online library or provide discounts on continuing education courses, or an industry association might offer discounted rates on industry-specific software or tools.Create a welcoming and inclusive environmentCreating a welcoming and inclusive environment is another key factor in cultivating a sense of community. This can include initiatives to be more inclusive and diverse, and being mindful of the needs and preferences of all members. For example, an association might have a diversity and inclusion committee that works to ensure that all members feel welcome and included or might provide accommodations such as sign language interpretation at events for members who are deaf or hard of hearing.Recognise and celebrate member achievementsFinally, associations can cultivate a sense of community by recognising and celebrating member achievements. This can include publicly acknowledging member contributions, awarding awards or accolades, or recognising milestones such as anniversaries or retirements. For example, an association might hold an annual awards ceremony to recognise outstanding member achievements or might create a member hall of fame to honour long-time members.If you are looking for support to maximise the success of your membership program we can assist. Email&nbsp;<a href="mailto:%20belinda@smsonline.net.au" data-mce-href="mailto:%20belinda@smsonline.net.au">Belinda Moore</a>&nbsp;for more information.

Strategies for Cultivating a Strong and Supportive Association Community

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As the leader of an association, your actions and decisions can have a significant impact on the success and growth of the organisation. While there is no one-size-fits-all formula for effective leadership, there are certain characteristics that have been proven to be valuable in association leadership including:Clear vision and goalsExceptional association leaders are able to articulate a clear vision and set of goals for their organisation. They are able to inspire and motivate others to work towards these objectives, and are able to adapt their strategies as needed to stay on track. Take the time to sit down and really think about the long-term direction you want your association to go in. What are your core values and what impact do you want to have? Once you have a clear vision, communicate it to your team and use it to guide your decision making.Strong communication skillsEffective communication is crucial for any leader, but it is especially important in the association world where you may be working with a diverse group of stakeholders. Exceptional association leaders are able to clearly and effectively communicate their ideas and expectations to their team, members, and other stakeholders. Practice active listening and make an effort to understand other people’s perspectives. Use clear and concise language in all of your communications, and be sure to pay attention to nonverbal cues as well.Collaborative approachExceptional association leaders understand that they cannot do it all on their own, and are willing to work with others to achieve their goals. They are able to bring people together and foster a sense of teamwork and collaboration within their organisation. Encourage open communication and collaboration within your team, and be open to new ideas and perspectives. Look for opportunities to work with other associations and organisations to achieve common goals.Strategic thinkingExceptional association leaders are able to think ahead and plan for the future. They are able to analyse data and information to make informed decisions, and are able to anticipate and mitigate potential challenges. Stay up to date on industry trends and developments, and regularly review and assess your organisation’s strategies. Don’t be afraid to take calculated risks, but also make sure to have contingency plans in place.AdaptabilityThe world is constantly changing, and exceptional association leaders are able to adapt and pivot as needed to stay ahead of the curve. They are open to trying new things and are not afraid to take calculated risks. Stay open to new ideas and be willing to try new approaches. Don’t be afraid to ask for help or seek out new resources if you need them.Emotional intelligenceEmotional intelligence is the ability to recognise and understand your own emotions and the emotions of others. Exceptional association leaders have high levels of emotional intelligence, which allows them to effectively manage their own emotions and the emotions of their team. Take the time to understand your own emotions and how they impact your behaviour. Practice empathy and try to see things from others’ perspectives.Strong work ethicExceptional association leaders lead by example and are not afraid to roll up their sleeves and get their hands dirty. They are willing to put in the hard work and long hours needed to achieve their goals. Action suggestion: Set a strong work ethic for yourself and your team, and be willing to go above and beyond when necessary.Being an exceptional association leader is no easy feat, but with the right combination of vision, communication skills, collaboration, strategic thinking, adaptability, emotional intelligence, and a strong work ethic, you can lead your organisation to success. Don’t be afraid to seek out new resources or ask for help when you need it (the free&nbsp;<a href="http://www.answers.net.au/" target="_blank" rel="noreferrer noopener" data-mce-href="http://www.answers.net.au/">Answers for Asssociations</a>&nbsp;online community is great for this), and always remember to stay true to your values and vision.&nbsp;Want to learn more? I will be attending the&nbsp;<a href="https://www.answers.net.au/event/association-leaders-retreat-uluru-8-copy" data-mce-href="https://www.answers.net.au/event/association-leaders-retreat-uluru-8-copy">Association Leaders Retreat</a>&nbsp;in Darwin from 19-21 July. This is a chance to step out of your comfort zone and immerse yourself in a unique and enriching experience alongside fellow association professionals. Over three unforgettable days, you will indulge in a showcase of local cuisine and breathtaking landscapes while participating in dynamic sessions designed to foster collaboration and connection with your peers, leading to impactful outcomes. No stuffy PowerPoints or formal presentations here – this is a chance to break away from routine and engage in a refreshing retreat.

7 Characteristics of Exceptional Association Leaders

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Sponsorship can be a vital source of funding for associations, providing the financial support needed to host events, develop programs, and achieve their goals. Sponsorship can also provide valuable opportunities for brand exposure and partnerships, which can help associations better serve their members and the community.However, it’s important for associations to carefully consider and approach potential sponsors to ensure that these partnerships are mutually beneficial and align with the values and goals of both parties.By avoiding common mistakes and following best practices, associations can effectively seek and serve sponsors and build long-term, successful relationships.Not doing enough research.Not thoroughly researching a potential sponsor’s business and values can lead to a misalignment of goals and expectations. Be sure to take the time to understand the sponsor’s needs and how your association can best meet them.Failing to personalise the proposal.Sending a generic sponsorship proposal to multiple companies is a sure-fire way to get rejected. Take the time to tailor your proposal to the specific company and their goals to show that you have a genuine interest in partnering with them.Not offering enough value.Sponsors want to know what they will get in return for their investment, so be sure to clearly outline the benefits for the company. This could include exposure to a targeted audience, brand recognition, or the opportunity to align with the values of your association.Neglecting to follow up.If you don’t hear back from a prospective sponsor, don’t be afraid to follow up. A friendly reminder email or phone call could be just what they need to reconsider your proposal.Failing to deliver on promises.It’s important to follow through on the benefits and deliverables promised to the sponsor. Failing to do so can damage the relationship and discourage future sponsorship.Not showing appreciation.Sponsors want to feel valued and appreciated for their investment. Be sure to thank sponsors for their support and show them the impact of their contribution.Not reviewing and renewing the sponsorship.Sponsorships should not be viewed as a one-time transaction, but rather as a long-term partnership. Be sure to review and renew the sponsorship on a regular basis to ensure that it is meeting the needs of both the association and the sponsor.By avoiding these mistakes, associations can effectively seek and serve sponsors and build long-term, mutually beneficial partnerships and secure the funding and support needed to achieve their goals and better serve their members.If you are looking for support to optimise your partnership programs, please contact Julian Moore from SMS at&nbsp;<a href="mailto:julian@smsonline.net.au" data-mce-href="mailto:julian@smsonline.net.au">julian@smsonline.net.au</a>.

Blog

Why Associations Should Embrace Marketing Automation

Retention Strategies to Keep Your Sponsors

Practical Tips for Successfully Implementing Your Associa...

Strategies for Cultivating a Strong and Supportive Associ...

7 Characteristics of Exceptional Association Leaders

Avoiding Common Association Sponsorship Mistakes