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As the festive lights twinkle and we eagerly await Santa’s arrival, I’ve got some early Christmas cheer to share with you.&nbsp; I’d like to talk about insurance. Yes, I know, dealing with insurance can sometimes feel less exciting than finding socks under the Christmas tree. But imagine starting the New Year with the confidence that your association is covered – it's like unwrapping the best present ever (well … ok … almost)! We are currently undergoing some of the most significant shifts in the risk landscape in history - especially in the digital realm. We live in a world where cyber threats are as common as tinsel at Christmas. From data breaches to online fraud, the digital age has brought new challenges that old insurance policies may not fully address. It's vital to ensure that your coverage evolves as rapidly as these risks, providing a safety net for everything from sensitive member data to digital assets. This reassessment is as essential as checking those holiday lights for any frayed wires – because prevention is always better than cure. And here’s where the Christmas cheer happens … Answers for Associations and KBI Insurance have spent over a year tailoring an insurance solution that’s right for a wide variety of associations – creating comprehensive coverage needs at highly competitive rates.* I’ve been part of this process and have been amazed at what KBI have come up with. So, before you dive into the holiday celebrations, I highly recommend <a data-mce-href="https://kbigroup.com.au/what-we-do-service/association-insurance-afa/" href="https://kbigroup.com.au/what-we-do-service/association-insurance-afa/" target="_blank" rel="noopener" data-mce-selected="inline-boundary">clicking here for a quote or schedule a call closer to your renewal date.</a>&nbsp;I promise it’s way simpler than untangling Christmas lights and much more satisfying! Here’s to a jolly, risk-ready 2024, filled with peace, joy, and the confidence of healthy insurance coverage. ------- * Financial Services Laws are very confusing and complex and I take them very seriously. I'd like you to know that Answers for Associations is a referral partner for KBI and not licensed to provide financial advice or any other financial services.&nbsp;Answers receives a commission on referrals to KBI which supports the many services Answers provides to associations. KBI Pty Ltd is an Authorised Representative (450152) of KBI Group Pty Ltd (ABN 56 167 437 121, AFSL 494792).

🎁 Gift Your Association a Fresh Start in the New Year with KBI Insurance! 🎉

Associations around the world are not just embracing AI, they're riding the wave of its transformative power. For the smaller associations, it's like finding a secret weapon in their toolbox – they're streamlining processes and offering tailor-made experiences to members, making a mighty impression. And for the big players? They're using AI as their super-powered lens, magnifying data for strategic insights and supercharging member engagement on an epic scale. Artificial Intelligence is a practical superpower all associations, regardless of size, can significantly benefit from. Following are some practical tips to start your AI adventure on the right foot. Designate AI Advocates Think of this as finding the Indiana Jones of AI in your organisation – someone adventurous, yet thoughtful about integrating AI. Provide them with the space to identify and assess how AI can benefit your organisation. They'll be the torchbearers, guiding others through the AI jungle, identifying where AI can turn their daily challenges into a walk in the park. Training and Education: Knowledge is Power (Literally) It’s not just about staff knowing what AI is, but how it can be the Robin to their Batman. Training demystifies AI, moving it from sci-fi to reality, enabling each team member to think about AI not as a distant concept, but as an accessible tool that's here to stay and help. Regular AI Check-ins Think of these meetings as the Avengers' debriefs. Here, staff can swap stories about their AI escapades, learning from each other’s victories and misadventures. It’s about building a community within the organisation that breathes, eats, and sleeps AI. A Nod from the Big Wigs When the higher-ups are on board, it's like having Dumbledore's support at Hogwarts. Their backing is crucial in ensuring that AI isn't just a passing fad but a core part of the association's strategy and culture. Trial Runs: Small Steps to Giant Leaps Pilot projects are the association's playgrounds for AI. They are low-risk, high-reward scenarios where teams can experiment, observe outcomes, and fine-tune their approach. It’s about learning by doing, an essential step in the AI journey. Feedback Loop: The Magic Conch Shell This is where the grassroots wisdom about AI percolates up. It's not just about collecting feedback but acting on it, turning the team's insights into a goldmine for continuous improvement in the AI adventure. Call in the Cavalry: External AI Gurus Sometimes, a fresh pair of eyes, can offer new perspectives and solutions. An external experts can help bridge gaps, introduce cutting-edge AI practices, and tailor solutions that fit like a glove to the association's unique needs. If you are looking for some external support to embrace a future where AI is as integral to your operations as your morning coffee is to your day, email <a href="mailto:julian@smsonline.net.au" data-mce-selected="inline-boundary" data-mce-href="mailto:julian@smsonline.net.au">julian@smsonline.net.au</a> and let's talk further.&nbsp;

Practical Ways to Unleash the Power of AI in Your Association

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I'm excited to announce that 2024 edition of the <a href="https://uploads.commoninja.com/pdf_gallery/1701839370508_Magazine_-_AEJ_2024_-_Digital_-_FINAL.pdf" target="_blank" data-cke-saved-href="https://smsonline.net.au/wp-content/uploads/2022/12/AE-2023-Beyond.pdf" data-mce-href="https://uploads.commoninja.com/pdf_gallery/1701839370508_Magazine_-_AEJ_2024_-_Digital_-_FINAL.pdf" rel="noopener" data-mce-selected="inline-boundary">Associations Evolve: 2024 &amp; Beyond Journal</a> is finished and ready to share.&nbsp; Over 50 association thought leaders from around the world have contributed inspirational insights, practical tips, and motivational stories to get you fired up for 2024 ... hopefully after you get a relaxing break over the upcoming holidays first. A huge Thank You to our fabulous contributors (for sharing their wisdom), <a href="https://destination.ntbusinessevents.com.au/" data-cke-saved-href="https://destination.ntbusinessevents.com.au/" data-mce-href="https://destination.ntbusinessevents.com.au/" target="_blank" rel="noopener">Northern Territory Business Events</a> (whose support makes this publication possible), and Angela at <a href="http://www.answers.net.au" data-cke-saved-href="http://www.answers.net.au" data-mce-href="http://www.answers.net.au" target="_blank" rel="noopener">Answers for Associations</a> (whose editing help was critical to this going out with my eyesight intact).&nbsp; Happy reading and all the best for a fabulous festive season!

Associations Evolve: 2024 & Beyond Journal - RELEASED TODAY!

I’ve just wrapped up a couple of interesting projects seeking to understand how associations can engage better with younger members. We took a deep dive into the needs and preferences of the younger demographic and their needs from professional associations. From this work, following are the six key strategies we identified for enhancing engagement and fostering a more inclusive environment for these younger members.Digital Engagement: More than Just a BuzzwordIn our digital age, a kickass online presence is not just nice to have – it’s an absolute must. Think of your association’s digital platforms as your virtual handshake with tech-savvy youngsters. Dive into the world of Instagram and TikTok, where you can share snappy, relevant content that strikes a chord with them. This content should be a neat blend of informative, entertaining, and as concise as a tweet. Don’t forget to make your website as easy to navigate and inviting as a favourite local café, where everything is right where you need it, from resources and events to career opportunities. And yes, GPTs, Chatbots, and AI assistants are your new best friends in keeping these interactions smooth and savvy.Communication: It’s All About the FeelsTo resonate with the younger generation, your communication needs to be as engaging as a Netflix drama. Focus on storytelling that tugs at the heartstrings, highlighting journeys that mirror their dreams and hurdles. Mix up your delivery methods – think podcasts, interactive webinars, and Q&amp;A sessions – to cater to their diverse tastes. The key? Keep it short, sweet, and super relevant.Community Building: More than Just NetworkingCreating a sense of belonging is crucial. Imagine your association as the ultimate social club, where you host events that mix business with pleasure, catering to their interests and helping them build networks and skills. In these socially-distanced times, virtual networking platforms are the new normal. Consider special interest groups for students and early career professionals to provide a tailored community experience within the larger association.Addressing Their Unique Challenges: One Size Does Not Fit AllIt’s essential to understand the unique challenges faced by different groups among your younger members. Different younger members are having different experiences – consider the vast difference between those working in the cities versus those based in rural areas. Acknowledging their diverse experiences and adapting their membership experience is key. Offer guidance on various career paths and provide practical resources to help them navigate their careers like a pro.Education: Keep it Practical, Keep it RelevantTailor your educational resources to suit the palate of your younger members. Focus on practical skills that they can apply faster than they can swipe right. Providing inclusive education that caters to a diverse membership ensures everyone gets a piece of the knowledge pie, enhancing the value of your association.Battling Professional Isolation: Mentorship is KeyMany young members face professional isolation, more so in less urban areas. Counter this by rolling out a rock-solid mentorship program. This program should be like a matchmaker, connecting professionals with students and early career professionals for career guidance and growth. Add moderated online forums into the mix, and you’ve got a recipe for an engaged, connected community, no matter where they are.Keeping up with the younger generation can feel like trying to nail jelly to a wall. The market is shifting quickly and these strategies are not a one-size-fits all. Test and refine different ideas to find what works for you.And, if you need some help, let us know.

Strategies for Engaging Younger Members in Associations

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Have you caught wind of OpenAI's latest? Did you wake up at 4am last Tuesday to watch the <a href="https://www.linkedin.com/posts/juliansmoore_at-4am-this-morning-7th-november-brisbane-activity-7127435729785237504-POx8?utm_source=share&amp;utm_medium=member_desktop" data-mce-href="https://www.linkedin.com/posts/juliansmoore_at-4am-this-morning-7th-november-brisbane-activity-7127435729785237504-POx8?utm_source=share&amp;utm_medium=member_desktop">openAI Dev Day keynote</a>?... Nope, just me then lol.&nbsp;They've introduced some impressive AI tools that can make a big impact on associations. One of those is the ability for anyone to create their own, custom version of GPT.What’s a GPT?A GPT is like having your own version of ChatGPT – but tailored to your specific requirements. It &nbsp;&nbsp;even contains your own data. It learns from a lot of data, which means you can teach it about your specific topics and needs. Whether it's crafting specialised articles, responding to unique questions, summarising information in a particular way, or engaging in conversation, a customised GPT can handle it. This customisation feature makes GPTs extremely versatile and valuable, especially associations.Here's a few examples …For CEOs. Think of custom GPTs as your strategic assistant. It's not just about crunching numbers; it’s about insights and foresight into your association profession or industry. For example, you can create a &nbsp;custom GPT to analyse market trends and data. It’s an efficient and cost-effective tool that makes executive decision-making sharper and more informed.For Membership Managers.Personalised AI apps, or GPTs, can help with member engagement. These tools can automate communication, providing a tailored experience for each member. For example, you can create a GPT-driven chatbot (like a traditional chatbot but on steroids) that provides personalised responses to member inquiries, boosting engagement and reducing response times.For Event Managers.Planning events? Custom AI models can be your secret weapon. From managing intricate details to offering personalised event experiences, these models are like having an extra pair of hands, dedicated to making every event a success. For example, create a custom GPT to coordinate vendors and schedules, streamline event planning and introduce dynamic, personalised agendas for attendees.For Marketing and Communications.AI-driven content creation and customer engagement tools can elevate your marketing game. These GPTs offer a blend of creativity and efficiency, ensuring your message always hits the mark. For example, uses a customer GPT to generate targeted content campaigns, adapting to member interests and behaviours.Worried about Privacy and Compliance?Data privacy and legal compliance are crucial. OpenAI’s custom models prioritise security and privacy, keeping your data under lock and key. Plus, they offer legal support to navigate the tricky waters of copyright issues.How? Making Your Own AI.Setting up your personalised GPT-4 model is easier than you might think, especially if you're already subscribed to GPT-4 for a reasonable $20 USD per month (that’s approx. $30 AUD). From your user interface, click on your name. Then click on the 'My GPTs' option. From there, just follow the prompts.Here’s One We Prepared Earlier …Think of it as unveiling a technological masterpiece that you've carefully crafted. An excellent example of this is the model we created, "<a href="https://chat.openai.com/g/g-viiPqd4Vc-association-guru" data-mce-href="https://chat.openai.com/g/g-viiPqd4Vc-association-guru">Association Guru</a>”.&nbsp;We’ve uploaded some PDFs and given it instructions on how to use these and how to answer questions.&nbsp; The responses are slower, as it is retrieving information from our documents, but ask it about anything associations and you will get quite an unbelievable answer.If you’d like to understand how your association can practically leverage AI to immediately begin achieving significant productivity increases and maximise member experiences, contact Julian Moore on&nbsp;<a href="mailto:julian@smsonline.net.au" data-mce-href="mailto:julian@smsonline.net.au">julian@smsonline.net.au</a>&nbsp;or +61 (0) 401 648 533.

OpenAI’s Latest Game-Changer: Custom GPTs for your Association

The future isn't just knocking at our door—it has already walked in, made itself comfortable, and is sipping a cup of coffee on our most expensive couch! Just pause for a moment and consider where we are today: you can create a website in a mere minute and build an iPhone app in less time than it takes to finish lunch. You can clone your video self for virtual meetings and replicate your voice to send personalized messages across the globe.&nbsp;We're living in an era where an AI system can simultaneously engage in 10,000 unique telephone conversations without batting a digital eye. Want to reach out to someone? No need for endless Google searches. Today's technology can locate any email or phone number in the world. Customer service issues? Chat assistants are now so advanced they can resolve virtually any issue your member might have.And here’s the cherry on top: you don’t need to be a programmer to do any of this. Forget Python, Java, or C++; the most effective programming language today is English. Natural language commands are all you need to harness these powerful technologies.So why does all this matter? Because if technology has come this far, in just 12 months, imagine the tectonic shifts awaiting us in the next 12/24months. Hold onto your ergonomically designed office chairs because we're about to delve into predictions that will not merely be game-changers, but game-obliterators. The next 12 to 24months will redefine our understanding of progress itself, and as CEOs, it's crucial you are prepared to ride this wave.I believe it’s essential for you as association leaders to understand that the world is not just changing; it's about to metamorphose in ways we can scarcely imagine. The next 12/24 months will see a cascade of advancements so disruptive, yet so beneficial, they will redefine our understanding of progress itself.A Medical Revolution: From One Cure to an AvalancheBy 2025, gene editing technology will not only cure a major disease but will also set off an avalanche of subsequent cures. Think of it as a medical domino effect, one where the fall of the first piece heralds a chain reaction. This phenomenon mirrors the evolution of Artificial Intelligence: what began as a specialized field has exploded into thousands of new innovations every week. As leaders, we must be ready to adapt our healthcare strategies and policies to accommodate this rapid rate of progress.The Dawn of AGI: The Skies the LimitArtificial General Intelligence (AGI) is no longer the stuff of science fiction; it’s our imminent reality. Before 2025 is finished, we're going to witness the birth of the first AGI. Why so soon? The pace at which technology is advancing, coupled with the multipliers at play in data, processing capabilities, and integration, means that AGI is just around the corner. This will alter how businesses operate, leading to unimaginable efficiencies and opening doors to new possibilities we can't yet fathom.The End of the ICE Age: Electric Batteries Take the WheelIn the very near future, the efficiency of electric batteries will skyrocket, allowing vehicles to cover 500 miles (or 800 km for our metric aficionados) in any weather condition on a single charge—also cutting the charging time in half. This breakthrough will render Internal Combustion Engines (ICE) almost obsolete. The automotive industry will need to hit the accelerator on adopting these new technologies, as the end of the ICE era heralds a sea change in transportation and logistics.Home Sweet Automated Home: Meet Your New RoommateIn 2024, humanoid home assistants will start walking—literally—into our lives. Capable of performing tasks like vacuuming, polishing, and even loading the dishwasher, these robotic comrades will redefine the concept of household chores. As CEOs, this means contemplating the social, economic, and ethical implications of a world where manual labour is increasingly automated.The Next Entertainment Frontier: Personalized TV SeriesThe realm of entertainment is about to get a makeover too. Imagine a world where you could input your preferences into YouTube or a TV platform and receive a fully AI-generated episode tailored just for you. As the boundary between creators and consumers blurs, this could herald a new wave of hyper-personalized content. Businesses in the entertainment sector will have to adapt to this viewer-driven model or risk being left in the proverbial dust.The 200-Year Life: Turning Back the ClockIf you're planning for retirement, you might want to think long—really long—term. Advancements in supplements and health technology indicate that the first person to live until 200 has already been born. The burgeoning field of longevity research is creating effective ways to combat aging and age-related diseases. This will not only impact healthcare but also social structures, economies, and workforce planning.ConclusionThe world is on the cusp of changes so significant they will rewrite the rulebook on what's possible. The time for leadership is now. As CEOs, you are not just witnesses to this unfolding future; you are the stewards, the architects, and the pioneers. The question isn't whether we'll adapt to these changes, but how swiftly and effectively we can lead our associations and members through this uncharted territory.Fasten your seat belts, ladies, and gentlemen, because in the next 14 months we're about to take off into a future so dazzling it outshines science fiction. And unlike the movies, there’s no turning back and no alternate endings. This is our reality, and it’s spectacular.If you’d like to understand how your association can leverage AI to achieve positive outcomes today, contact Julian Moore on&nbsp;<a href="mailto:julian@smsonline.net.au" data-mce-href="mailto:julian@smsonline.net.au">julian@smsonline.net.au</a>&nbsp;or +61 (0) 401 648 533.

Predictions for the next 14 months - The Imminent Wave of AI-Driven Transformation

SMS specialises in AI, strategy, research, membership, and partnerships for associations, charities, unions, and other not-for-profit entities. Our assistance is tailored to your needs and budget with a focus on insightful ideas and practical solutions. We can assist with anything from a discussion on a specific issue to working with you on longer term projects.

Blog

🎁 Gift Your Association a Fresh Start in the New Year wi...

Practical Ways to Unleash the Power of AI in Your Associa...

Associations Evolve: 2024 & Beyond Journal - RELEASED TODAY!

Strategies for Engaging Younger Members in Associations

OpenAI’s Latest Game-Changer: Custom GPTs for your Associ...

Predictions for the next 14 months - The Imminent Wave of...